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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelley Pruess

March 11, 2025

5  out of  5
rating by Shelley Pruess
"Excellent customer service! Helpful and friendly. Appreciated Jaylin taking the time to take my information for Justin Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jaime Burleson

March 7, 2025

5  out of  5
rating by Jaime Burleson
"Very helpful and professional!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you found our team helpful and professional. At Justin Buck State Farm, we strive to provide top-notch service for all your Home & Auto Insurance needs. If you have any questions or need assistance in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Mike Vandendriessche

March 7, 2025

5  out of  5
rating by Mike Vandendriessche
"Helpful and pleasant conversation"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Curtiss Hanson

March 3, 2025

5  out of  5
rating by Curtiss Hanson
"Justin and Jaylin were both incredibly personable and took time to answer all our questions and find the best options for our situation."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Justin and Jaylin provided you with such personalized service and took the time to address all your questions. Our team is dedicated to finding the best solutions for our clients, and it’s great to know that their efforts made a positive impact on your experience. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to serving you again in the future!"
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David Nation

February 28, 2025

5  out of  5
rating by David Nation
"Quick and easy changes to our account. Thanks."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alex Stockton

February 21, 2025

5  out of  5
rating by Alex Stockton
"Talked through multiple options and was able to customize to my needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeff Essmann

February 19, 2025

5  out of  5
rating by Jeff Essmann
"Had to add a vehicle to my policy staff handled it was very informative and got it handled with no effort very easy fast and courteous"
We responded:
"Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that our staff was able to assist you in adding a vehicle to your policy quickly and effortlessly. Our team prides itself on being informative and courteous, ensuring a smooth process for all our customers. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!"
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John Nocero

February 10, 2025

5  out of  5
rating by John Nocero
"We were being double billed for our car insurance. After calling the help line and having them deny it was happening, my wife called our agent and they were able to find the problem and correct it."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Karen Roberts

February 8, 2025

5  out of  5
rating by Karen Roberts
"I had a good meeting with Corey at the State Farm office in Cedar Falls today. I feel that he was very knowledgeable and made me feel very comfortable with my decision to switch companies."
We responded:
"Thank you so much for your kind review! We're thrilled to hear about your positive experience with Corey at our State Farm office in Cedar Falls. Our team is dedicated to providing knowledgeable and friendly service to help you feel confident in your insurance decisions. If you have any further questions or need assistance, don't hesitate to reach out. We look forward to serving you again in the future!"
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Peter Kosmicki

February 7, 2025

5  out of  5
rating by Peter Kosmicki
"They were very helpful."
We responded:
"Thank you for giving us a 5 star rating!"
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Marcus Bowman

February 7, 2025

5  out of  5
rating by Marcus Bowman
"Fast and informative. Thanks!"
We responded:
"Thank you for the kind review. We pride ourselves on making our customers insurance experience fast, friendly, and informative!"
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Max Wellhouse

February 6, 2025

5  out of  5
rating by Max Wellhouse
"Our initial meeting with Sandy's successor was cordial, informative, and he answered all of our questions. We hadn't had a "policy review" in several years and it was more than worth the time we spent going over our auto and homeowners policies. As Barry Manilow wrote the music and slogan, it still rings true today..... "Like a good neighbor, State Farm Is There""
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Michael Andorf

February 5, 2025

5  out of  5
rating by Michael Andorf
"Fantastic, easy to work with, shows appreciation for the business."
We responded:
"Thank you for your wonderful review! We're delighted to hear that you found our team fantastic and easy to work with. At Justin Buck State Farm Agency, we truly appreciate your business and strive to provide a seamless experience for all our clients. Whether you need auto, home, or life insurance, our goal is to ensure you feel valued and supported every step of the way. Your satisfaction is our priority, and we’re grateful for the opportunity to serve you. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to work with you!"
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Del Carpenter

February 5, 2025

5  out of  5
rating by Del Carpenter
"Just a short stop matter all handled by reception."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Brad Braley

February 4, 2025

5  out of  5
rating by Brad Braley
"Jaylin responded promptly and efficiently and solved my issue in no time after I had spent a lot of frustrating attempts to solve it. He was friendly, courteous and professional. I appreciated his help!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Jaylin was able to assist you promptly and effectively. Our team takes pride in delivering friendly and professional service, and it’s great to know that Jaylin made a positive impact on your experience. If you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Gary Coulson

February 1, 2025

5  out of  5
rating by Gary Coulson
"Very helpful, pleasant young man."
We responded:
"Gary thank you for the review. We are dedicated to helping all of our customers with their auto, home, and life insurance needs. "
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Deveione Campbell

January 31, 2025

5  out of  5
rating by Deveione Campbell
"I called in just shopping around and got a lot of valuable information, Jaylin was kind concerned and very attentive to my needs and wants, couldn’t recommend enough."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Jaylin provided you with valuable information while you were shopping for auto, home, and life insurance. Our team prides itself on being attentive to our clients' needs and ensuring they have all the resources to make informed decisions. Whether you're looking for comprehensive auto coverage, reliable home insurance, or life insurance options tailored to your unique situation, we’re here to help. If you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your recommendation and look forward to serving you in the future!"
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Stephanie Caplan

January 31, 2025

5  out of  5
rating by Stephanie Caplan
"Corey is amazing! Very knowledgeable and takes the time to explain coverages. Highly recommended 👌"
We responded:
"Thank you for your wonderful review! We're delighted to hear that you found our agency easy to work with and that Corey provided you with knowledgeable assistance. Our team is dedicated to ensuring a seamless experience for our clients, and it's great to know that Corey made a positive impact during your visit. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Mark Jacobson

January 31, 2025

5  out of  5
rating by Mark Jacobson
"I received excellent and friendly service and clarification on my homeowners and my auto insurance policies from Jaylin at the office on Main Street in Cedar Falls this week."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Jaylin provided you with excellent and friendly service while clarifying your homeowners and auto insurance policies at our office on Main Street in Cedar Falls. Our team is dedicated to ensuring our clients fully understand their coverage, and it’s wonderful to know that Jaylin made a positive impact on your experience. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Raul Morales

January 30, 2025

5  out of  5
rating by Raul Morales
"Always a pleasure to work with Justin Buck and his team!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that you always have a great experience working with Justin Buck and his team. Our commitment to providing excellent service is our top priority, and it’s wonderful to know that we’re meeting your expectations. If you ever need assistance or have questions in the future, feel free to reach out. We look forward to continuing to serve you!"
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Syntesha Burt

January 23, 2025

5  out of  5
rating by Syntesha Burt
"Jaylin is a great consultant. He was very knowledgeable, patient, and helpful."
We responded:
"Thank you so much for your kind words and positive review! We're thrilled to hear that Jaylin provided you with excellent service. His extensive knowledge, patience, and dedication to helping clients are qualities we highly value in our team members. Your feedback not only motivates us to maintain our high standards but also helps others discover the quality of service they can expect from us. If you need any further assistance or have any other questions, please don't hesitate to reach out. We're always here to help!"
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Lynne Mc Donald

January 22, 2025

5  out of  5
rating by Lynne Mc Donald
"I have always had excellent service with my State Farm Office."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've consistently received excellent service at our State Farm office. Our team is dedicated to providing personalized support and ensuring that all your insurance needs are met with care and professionalism. If you ever have questions or need assistance, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you for many years to come! Feel free to share your experience with friends and family; your referrals mean the world to us! Best regards, Justin Buck State Farm Agent 319-277-6435"
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Cheryl Miller

January 17, 2025

5  out of  5
rating by Cheryl Miller
"Just stopped by to pay my bill. Like always received great service. Everyone is so nice there and never gives me problems."
We responded:
"Thank you for your positive feedback! We're glad to hear that our office was able to assist you with answering text messages and resolving any billing issues you had. Providing excellent customer service is a top priority for us, and we're pleased to know that we were able to meet your expectations. If you have any further questions or need any more assistance, please don't hesitate to reach out. We appreciate your support and hope to continue serving you in the future!"
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Sandy Thode

January 17, 2025

5  out of  5
rating by Sandy Thode
"Have had State Farm Insurance for 50 plus years and have always been extremely happy with your agents. They are always very polite and happy to help with a problem."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your loyalty to State Farm Insurance over the past 50 years. Our team is dedicated to providing exceptional service, and it's fantastic to hear that our agents have consistently met your needs with politeness and a positive attitude. Your satisfaction is our top priority, and we’re here to help with any questions or concerns you may have in the future. If you ever need assistance or would like to explore additional coverage options, please don’t hesitate to reach out. Thank you for being a valued part of the State Farm family!"
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Ashley Buck

January 15, 2025

5  out of  5
rating by Ashley Buck
"Jaylin is so positive, kind and helpful. You can count on him!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "