State Farm® Insurance Agent Justin Buck
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Carlos Castillo
March 5, 2026
"They helped us receive a refund on a double insurance on our car. The stuff was extremely courteous and professional. They really showed they care about their customers."
Andrew Thomas
February 26, 2026
"Very nice, professional and accommodating. I recommend them for any insurance related situation you might have."
"Thank you so much for your kind words and recommendation! At Justin Buck State Farm Agency, we pride ourselves on providing professional, accommodating, and personalized insurance services to meet all your needs. Whether you're looking for auto, home, life, or renters insurance, our team is here to help you find the best coverage and support every step of the way. We truly appreciate your trust and look forward to assisting you with any insurance-related situation in the future!"
Emilee Kast
February 23, 2026
"Great experience with this insurance company! Their customer service is always friendly, responsive, and genuinely helpful. They make everything easy and stress-free. Highly recommend!"
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that our team at Justin Buck State Farm Agency was friendly, responsive, and able to make your experience easy and stress-free. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future!"
Val Ziegenhorn
February 19, 2026
"Corey was very pleasant and knowledgeable. He helped me with everything that I needed."
"Thank you so much for your kind words! We're thrilled to hear that Corey provided you with pleasant and knowledgeable service and was able to assist you with everything you needed. At [Your Business Name], we strive to offer exceptional customer support and expert guidance to ensure every client has a positive experience. We appreciate your feedback and look forward to helping you again in the future!"
melissa delahunt
February 17, 2026
"I had spoke with Justin about an issue that occurred in December canceling my mortgage insurance because apparently I had 2 and Veridian Credit Union never caught that. Justin was very nice angry helpful and we fixed the situation."
"Thank you so much for sharing your experience with Justin Buck at State Farm! We're glad Justin could assist you promptly with the mortgage insurance issue you faced in December. At Justin Buck State Farm, we pride ourselves on providing attentive and knowledgeable insurance support to help our clients navigate complex situations, such as duplicate mortgage insurance policies. It's great to hear that Justin was able to resolve the problem efficiently and provide you with the helpful customer service you deserve. If you ever need assistance with mortgage insurance, auto insurance, home insurance, or any other State Farm insurance products, please don't hesitate to reach out. We’re here to help protect what matters most to you. Thanks again for choosing Justin Buck State Farm!"
Nicole Ruth
February 14, 2026
"Corey H. was great to work with. Answered all my questions and made switching providers easy. Highly recommended."
"Thank you so much for your kind words! We're thrilled to hear that Corey H. provided excellent support and made your provider switch smooth and hassle-free. At Justin Buck State Farm Agency, we strive to deliver outstanding customer service and ensure all your questions are answered promptly. We truly appreciate your high recommendation and look forward to assisting you again in the future!"
TW Ingham
January 16, 2026
"Speaking with Corey at Justin's office was easy and comprehensive. Everything was done through email and we got our quote and started our new policies within a couple of weeks. Corey was great!"
"Thanks! We’re proud to serve our Cedar Falls neighbors with friendly, responsive home insurance service. Our team is always here if you need help reviewing your coverage or updating your policy."
Becky Hasenclever
November 21, 2025
"The Justin Buck office is always friendly and helpful."
"We’re thrilled to hear that, Becky! I’ll be sure to pass your kind words along to Jaylin & Corey. Our Cedar Falls State Farm team always strives to make insurance easy and personal. Thanks for being part of our community!"
ivan jones
November 13, 2025
"I purchased home and auto insurance. It was a very smooth process and the auto was at a much lower rate."
"Thank you for your positive feedback! We're thrilled to hear that your home and auto insurance purchase was a smooth and hassle-free experience. We're especially glad that you found our auto insurance rates to be affordable and competitive. At Justin Buck State Farm Agency, we strive to provide top-quality insurance coverage with excellent customer service. If you have any questions or need assistance with your home or auto insurance, feel free to reach out. We appreciate your trust in us for your insurance needs!"
Chante Cooks
October 30, 2025
"Jaylin was very professional, patient, and kind with helping me get things set up."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brittanie Schiffli
October 27, 2025
"Always willing to walk through things and help you understand coverage and billing."
"Thanks, Brittanie! We’re proud to serve our Cedar Falls neighbors with friendly, responsive home insurance service. Our team is always here if you need help reviewing your coverage or updating your policy."
Zachary Hardy
October 23, 2025
"Jaylin, Corey, and Justin always take good care of us!! Great service and always very helpful!"
"We’re thrilled to hear that, Zachary! I’ll be sure to pass your kind words along to Jaylin & Corey. Our Cedar Falls State Farm team always strives to make insurance easy and personal. Thanks for being part of our community!"
Katherine Parker Bryden
October 15, 2025
"We have used State Farm for car insurance for over 25 years, and home insurance for more than a decade. Justin’s office has been prompt and responsive on the few occasions when we have had a concern."
"We truly appreciate your loyalty, Katherine! It’s been an honor serving you and your family here in Cedar Falls. Thanks for continuing to choose Justin Buck State Farm for your insurance needs — we’re always here to help."
Nathan
October 8, 2025
"Great service, and there's a dog in the office!"
"Thanks, Nathan! We’re proud to serve our Cedar Falls neighbors with friendly, responsive home insurance service. Our team is always here if you need help reviewing your coverage or updating your policy."
Jaime Burleson
October 2, 2025
"Very helpful and professional! Prompt responses!"
"Thank you for your kind words! We're thrilled to hear that you found our team helpful and professional. At Justin Buck State Farm, we strive to provide top-notch service for all your Home & Auto Insurance needs. If you have any questions or need assistance in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
Gabriel Evans
September 26, 2025
"10/10, highly recommend. Be sure to ask about specifically for this guy you are covered! Way to go Mr. Jones!! Because of you my family can ride from place to place in peace knowing that our home is safe."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Valda Horton
September 26, 2025
"Jaylin has been so kind, and very helpful!"
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Bria Rice
September 25, 2025
"Jaylin was a huge help. He is so attentive & detail oriented. I really appreciated his professionalism & the time he took to assist me. Thank you Jaylin!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Larves Jones
September 25, 2025
"Jaylin does a great job of over explaining then benefits and what State Farm offers! I am very satisfied with his professionalism. 10 out 5 AGENT !!!! Keep up the good work Mr. Jones"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Steven Phillips
September 24, 2025
"Jaylin answered my question quickly and efficiently and was very pleasant."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jaydip Chavada
September 18, 2025
"Help to resolve all the queries very quick."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jeffrey Batterson
September 17, 2025
"Great Service and Communication."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Michael Andorf
September 17, 2025
"Fantastic, easy to work with, shows appreciation for the business."
"Thank you for your wonderful review! We're delighted to hear that you found our team fantastic and easy to work with. At Justin Buck State Farm Agency, we truly appreciate your business and strive to provide a seamless experience for all our clients. Whether you need auto, home, or life insurance, our goal is to ensure you feel valued and supported every step of the way. Your satisfaction is our priority, and we’re grateful for the opportunity to serve you. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to work with you!"
Colice Sanders
August 19, 2025
"Had some confusion with my bill that was straightened out quickly and clearly."
"Thank you so much for your positive feedback! We're delighted to hear that our team was able to quickly and clearly resolve the confusion with your bill. Providing excellent customer service and clear communication is our top priority. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!"
Gaylen Tann
July 30, 2025
"We have nothing but praise for the help and service provided us from our agent, Justin Buck, and his assistant, Jaylin. Recently, we experienced an unfortunate claim. They were timely in their responses to us, as well as facilitating what was needed to move the claim along. The customer was genuinely their number one focus."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"